Privacy Policy

Last updated: 05 February 2026

1. Who we are

Nexterday Solutions (“we”, “us”, “our”) provides software development services. We are the responsible party (PoPIA) and controller (GDPR) for personal information we process through our websites and services.

2. Scope

This Policy applies to personal information we collect via our websites, products, support channels, and communications. It does not apply to third‑party services you connect to our products (which are governed by their own policies).

3. Information we collect

• Account and contact information (e.g., name, email, organisation).
• Usage and device information (e.g., IP address, browser, pages viewed, logs).
• Content you provide (e.g., messages, documents, uploaded files).
• Support interactions and feedback.
• Limited cookies and similar technologies (see Cookies below).

4. Sources

We collect information directly from you, from your use of the services, and, where lawful, from third‑party providers and public sources.

5. How we use information

• Provide, secure, and improve the services.
• Respond to enquiries and support requests.
• Personalise features and communications.
• Comply with legal obligations and enforce our Terms.

6. Legal bases / justification

We rely on one or more of the following: consent, performance of a contract, compliance with legal obligations, and legitimate interests (e.g., service improvement, security). Where PoPIA applies, we process personal information in line with its conditions for lawful processing.

7. Sharing

We do not sell or share personal information, except sharing with authorities where required by law.

8. International transfers

Where personal information is transferred across borders, we implement appropriate safeguards (e.g., standard contractual clauses) and ensure lawful transfer mechanisms under PoPIA/GDPR.

9. Security

We implement technical and organisational measures appropriate to the risk, including encryption in transit, access controls, monitoring, and regular reviews. No method of transmission or storage is 100% secure.

10. Retention

We retain personal information only as long as necessary for the purposes described and to comply with legal obligations, resolve disputes, and enforce agreements. We apply retention schedules and deletion routines.

11. Your rights

Subject to applicable law, you may have rights to access, correct, delete, or port your personal information; to object to or restrict processing; and to withdraw consent. To exercise rights, contact privacy@nexterdaysolutions.com. You may also lodge a complaint with the Information Regulator (South Africa) or your local authority.

12. Children

Our services are not directed to children under 13 (or older age as defined by local law). We do not knowingly collect personal information from children without appropriate consent.

13. Cookies

We use essential cookies for site functionality and security, and limited analytics that do not identify you directly. You can control cookies via your browser settings. For more information, contact us.

14. Automated decision‑making

Where we use automated processing (including AI) that produces legal or similarly significant effects, we will implement appropriate safeguards and provide information about the logic involved, significance, and envisaged consequences, as required by law.

15. Changes

We may update this Policy from time to time. Material changes will be communicated via the services or email. Your continued use after changes take effect constitutes acceptance.

16. Contact

privacy@nexterdaysolutions.com • Nexterday Solutions, Cape Town, South Africa